Product warranties are not affected by this change. The content of the warranties itself will be updated to reflect the new product name, but Zentia will honour warranties under the old product names at our discretion.
Trusted products. New names.
We’re renaming our products, but don’t worry. Your favourite ceiling solutions won’t disappear. We’re making the same quality suspended ceilings we always have. Keep reading to find out what these changes mean for you.
The same quality products…
We’re manufacturing the same suspended ceiling products we always have… and in some cases we’re aiming to improve on their technical performance. That means better acoustical ceiling solutions for you, and quieter, more calming interiors for your clients.
… with striking new names
Back in 2020, Zentia evolved from Armstrong Ceiling Solutions. As part of this process, we’re simplifying and streamlining our product names to make our portfolio less confusing for architects and contractors just like you.
What’s going to change? And how does it affect you?
Our product names will change in a few different ways, but there’s no need to panic. Our specification team will be on hand to help with any projects that have specified our products under their old names, while distributors will be given at least three weeks’ notice of any product change. Our partners will receive regular updates through their usual Zentia contacts and our online portal for Pinnacle Approved Partners.
New product names. Same reliable service.
We’ve already started renaming our products, but our commitment to manufacturing excellence and customer service has not changed. You can rely on our suspended ceiling products for their outstanding technical performance, just as you always have.
Our product warranties and guarantees remain in effect. Almost all of our suspended ceiling tiles come with a 15 year warranty when purchased alone, or a 30 year warranty when purchased with a Zentia suspended ceiling grid. Our products are made to last. That’s why generations of architects and contractors have trusted Zentia suspended ceiling products.
And because we put one thing above all. You.
Frequently Asked Questions
Browse our FAQ to find answers to some common questions. Still need information? Get in touch.
Frequently Asked Questions
Our products will feature both product names for 12 months after the new product name is launched. The product codes will change however this will be limited to the last digit in the suffix. For example, if a product code previously ended with the letter A, it may now end with a B.
Back in 2020, Zentia evolved from Armstrong Ceiling Solutions. As part of this process, we’re simplifying and streamlining our product names to make our portfolio less confusing for architects and contractors just like you.
Got a few more questions? Get in touch.
Get in touch to find out more information about these changes and how your business may affected.